WordPress Support & Maintenance

WordPress support for the site you already have

Updates, backups and a monitoring plugin keep a site alive. They do not keep it improving. My support plans add what most maintenance packages leave out: a senior developer who knows your site and has monthly time to fix, speed up and extend it. They are also the way to hand me a site you have inherited.

Lost your developer? Start with a takeover

If a developer or agency left, I begin with a safe takeover rather than guesses:

1. Secure access: hosting, domain, WordPress admin and any third-party accounts, with a list of who has access to what.
2. Backup first: a full copy before anything is touched, and a staging site.
3. Document what is there: theme, plugins, custom code, integrations, scheduled tasks and known problems.
4. Stabilise: updates, security checks and fixes for anything urgent.
5. Plan: a prioritised list of what to improve, as a technical assessment if you want it in writing.

What a plan includes

• Core, theme and plugin updates, tested on staging before they reach the live site
• Security monitoring and backups you can actually restore
• Uptime and performance checks, with speed fixes when they slip
• Monthly developer time for changes, fixes and small features
• A named developer who replies within one business day

What I check every month

• Which core, theme and plugin updates are pending, and which of them are risky for your site
• Backups: that they ran, and that a restore actually works
• Uptime, server response time and Core Web Vitals trends
• Security events: failed logins, new admin accounts, changed files
• Forms, email delivery and checkout paths on shops
• Search Console errors that point at broken pages or blocked content

You get a short monthly note: what was done, what I found and what I recommend next. No dashboard to decode.

How a takeover differs from a normal plan

A takeover is a one-off piece of work with its own fixed price, because the unknowns are at the start: nobody is sure what is installed, which custom code exists or who has access. Once the site is documented and stable, it moves onto a monthly plan where the work is predictable. Agencies often use the same process for inherited client sites.

Common problems I fix

• The site broke after an update, or shows a critical error or white screen
• Pages load slowly or the admin is sluggish
• Forms or emails stopped working, or go to spam
• The site was hacked, or you are not sure it was not
• Nobody knows how a plugin or custom feature works
• You need small changes often and do not want to brief an agency each time

Why monthly developer time matters

Most maintenance plans only cover updates and backups. A site that gets a few hours of a developer’s attention every month stays fast, stays secure and keeps improving, and small problems are fixed before they become emergencies. If you do not need the time in a given month, we adjust the plan.

Price

Support plans start at $190 a month, including developer time, and scale with the number of hours and the size of the site. Takeovers are quoted as a fixed fee. For urgent problems see emergency support and hacked-site recovery.

What is not included

Hosting fees, premium plugin licences and large new builds are separate. I do not offer 24/7 cover; I reply within one business day, and urgent issues reported before 5 PM Cairo time are handled the same day.